JOB DESCRIPTION:
•Plan, organize, coordinate and execute all employee engagement activities and to achieve maximum engagement rates with staff. You will be working closely with the Admin Department and the Top Management Personals within the Organization.

REQUIREMENTS:
•Degree or diploma holder of Event Planning Studies or related studies. Hospitality Studies are recommended to apply.
•Good spoken, written and reading ability in English. Mandarin will be an added value.
•Previous event planning related working experience is preferable.
•Excellent in PC Skills. (Including Google; Word; Excel; Powerpoint; Outlook)
•Friendly and sociable with people.
•Proactive Personality.

Admin Assistant

JOB DESCRIPTION:
•Ensures efficient office administration procedures.
•Ensures proper procurement process and procedures are followed as per the policy of the company.
•Improves administrative procedures and ensures compliance.
•Responsible for organizing and safekeeping of Admin documents.
•Coordinating operational office systems.
•Requisitions and maintaining general office supplies and/or other services through appropriate channels.
•Keep up to date inventory of all assets of the company with regular physical verification.
•Prepare and monitors cash advances and validates liquidation.
•Arranging and coordinating for travel, conferences, and other such activities for the employees and sister company employees.
•Assist in preparation of payment for utility bills and other corporate billings.
•Communicating administrative and facility needs and concerns to HR and Operations.
•Prepares requirements for Government permits and ensures company licenses and permits are renewed and updated.
•Performs other administrative tasks assigned by the Admin Manager and the Management.

REQUIREMENTS:
•Preferably female.
•Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management or equivalent.
•At least 2 years experience in the same capacity or in Human Resources with preference on experience in Administrative Services for Accommodation, Transportation, as well as expatriate needs such as housing and relevant matters.
•Ability to follow through on work assignments.
•Excellent Communication and Interpersonal skills.
•Efficient organizational skills and proficient in MS Office Applications/Open Office.
•Willing to work on Public Holiday.
•Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the company’s policies concerning hygiene and health & safety.
•Highly organized, analytical, trustworthy, can work efficiently under pressure.
•Full-Time positions available.

Payment Officer

JOB DESCRIPTION:
•Establish payment/collection arrangement with customers and follow up on status.
•Support marketing campaigns and events.
•Report any suspected fraudulent activity.
•Process deposit and withdrawal transactions.

REQUIREMENTS:
•Diploma or degree preferably in any of these fields:
(a) Business Studies (b) Accounting (c) Business Management
•Fresh graduates/ Entry level Applicants are encouraged to apply.
•Good arithmetic and analytical skills.
•Preferably with at least 1 year of relevant work experience.
•Well-versed in the use of computers and MS Office.
•Experience in handling remittance, multi-currencies and customer service is an added advantage.
•Good interpersonal and communication skills.
•Able to work under pressure and multitask.
•Required language(s): English
•The ability to speak Mandarin is an added advantage.
•Applicants must be willing to work in Makati City.
•Must be able to work shift, irregular and also weekends and public holidays.

Customer Service Officer (Bi-Lingual: Mandarin, Thai, Vietnamese Speaking)

JOB DESCRIPTION:
•Handling customer queries via all channels provided e.g. e-mails, live chat program, instant messaging programs, and phone calls.
•Focus on delivering exceptional Customer Service quality while handling the customer enquiries.
•Following up and complete daily tasks according to schedule plan.
•Handling clients complaints, know well how to control emotion and responding to customers efficiently.
•Taking necessary actions regarding customer queries during the shift, including hand over the cases to the next shift or other departments.
•Assist marketing department with basic translation jobs.
•Assist marketing department with marketing research and related duties.
•Cooperating with relevant departments to resolve customer issues.

LANGUAGE PROFICIENCIES:
•Japanese: Native Level (Speaking and written Japanese)
•English: Conversational Level (Speaking and Written)

Candidates with work experience in online gaming/marketing, and call centers will have an advantage and may be offered a higher package.

Marketing/Affiliate Officer

JOB DESCRIPTION:
•Handle marketing related duties for the Japanese market.
•Building and maintaining client/affiliate relationships.
•Devising attractive programs to recruit new affiliate partners.
•Provide Japanese to English translation work for marketing content.
•Handling customer queries via all channels provided e.g. e-mails, live chat program, instant messaging programs, and phone calls.
•Focus on delivering exceptional Customer Service quality while handling the customer enquiries.
•Following up and complete daily tasks according to schedule plan.
•Cooperating with relevant departments to resolve customer issues.
•Provide monthly reports on market performance.
•Must be well versed in Microsoft Office programs such as Word, Excel and Powerpoint.

LANGUAGE PROFICIENCIES:
•Japanese: Native Level (Speaking and written Japanese)
•English: Business Level (Speaking and Written)

Candidates with work experience in online gaming/marketing, and affiliate marketing will have an advantage and may be offered a higher package.